Interlibrary Loan and Document Delivery
Interlibrary Loan and Document Delivery
Effective as of: 01.01.2013
American University of Armenia

Policy for Publication

Policy Number: Number Not Yet Assigned

Interlibrary Loan or Document Delivery Service is a service by which AUA students, faculty and staff can obtain materials that are not available in the AUA Library.  



If the item is not available locally AUA Library may acquire it from institutions in the framework of the established agreement. The Institution who owns the item sends to AUA the item via postal service or electronically. AUA Library staff  mediates all requests by checking the items availablity in:

  • Armenian Union Catalog
  • FAU Library Catalog 
  • WorldCat


Patrons may request photocopies of periodical articles, conference papers, book chapters, sections of reference works, and government documents in compliance with the Copyright Law (Title 17, U.S. Code). One of the specified conditions of the law is that the photocopy is not to be "used for any purpose other than private study, scholarship, or research."



The Interlibrary Loan  or Document Delivery Request Form are submitted electronically.  This form is available on our website . The form should be completed fully, without the use of abbreviations. When the article is received, the requestor is notified by email. The normal turnaround time for receiving articles or/and book chapters is within two-three business days. Materials can be collected from the Papazian Library office.